Edward Lorenz was an MIT professor and meteorologist who, in 1972, gave a presentation at a meeting of the American Association for the Advancement of Science he called “Predictability: Does the Flap of a Butterfly’s
Edward Lorenz was an MIT professor and meteorologist who, in 1972, gave a presentation at a meeting of the American Association for the Advancement of Science he called “Predictability: Does the Flap of a Butterfly’s
Zero-up has one goal and one goal only. It is to help you to establish or reestablish the business with the level of resources necessary to optimally serve the critical few. Achieving this goal means
Zero-up offers a robust menu of methods. Which one is best? The answer to this is entirely pragmatic. The right approach is the one that works for you, yielding the optimal view of your business.
Quad 1? You know what to with it. It’s your Fort. You need to hold the Fort—not at all costs, but at a rational cost. That means allocating as much of your resources to it
Quad 3 consists of B customers, customers who don’t make it into the top 20 percent, the A customers, who are responsible for some 80 percent of your net sales, profit, or whatever other value
In 80/20 analysis, A customers get to be A customers because they buy A products. Conversely, A products get to be A products because your best customers (A customers) buy them. Nevertheless, some, maybe even
When the Pareto Principle, the 80/20 Rule, whispers in your ear that roughly 20 percent of your customers are responsible for roughly 80 percent of your revenue, it’s time to dream a beautiful daydream. Go
In 1898, thirteen years before he published his groundbreaking Principles of Scientific Management, productivity guru Frederick Winslow Taylor was hired by Bethlehem steel to improve the performance of the 600 men the company employed to
Some mathematical ratios appear to have mystical powers or, at the very least, hold the key to powerful relationships in nature and beyond. In 2002, Mario Livio, an Israeli-American physicist who works at the Space
I can tell you a lot about your business without you having to tell me a thing. Roughly 80 percent of your revenue comes from just the top 20 percent of your customers. Moreover, 20
