The Business I’d Build If I Started Over Today


April 23, 2026

If I were starting over today — no capital, no contacts, no books — I’d build a middle market services business. Here’s why, and here’s how I’d do it.

Why services, not products

Product businesses are capital-intensive and hit margin compression fast. A well-run services business with recurring revenue and proprietary IP can hit 20%+ EBITDA margins and sell at strong multiples. The barrier to entry is your expertise. That’s a moat you can build in a year.

How I’d structure it

Narrow vertical. Specific buyer persona. One core offering that solves an expensive problem. Productized, so it scales. Recurring revenue model. Sales team within 18 months. Exit-ready financials from day one.

What I’d refuse to do

Take on customers outside the ICP. Build custom for anyone. Compete on price. Hire generalists. Raise money before I had proof of repeatable revenue. Every one of these is how middle market services companies die.

The 80/20 principle applied from day one

In a new business, the 80/20 rule is the difference between a decade of grinding and a company you can sell in five years. Find the 20% of the market where the economics work. Everything else is a distraction you can’t afford.

Why I’m telling you this

Because most middle market founders built their businesses the hard way — by saying yes to everything. You can re-architect your existing business using these same principles. That’s most of what I coach on.

Ready for a direct conversation about your business?

Bill Canady takes a limited number of strategy coaching calls each month with middle market CEOs, founders, and owners who want a direct read on where their company stands and what to do next. No pitch. No fluff. One honest conversation about growth, profitability, and exit readiness. Book your strategy coaching call at billcanady.com.

About the Author

Bill Canady is a national best-selling author, Founder & CEO of The 80/20 Institute, and a global business leader known for transforming companies into high-performing, profitable enterprises. Over the course of his career, Bill has led multibillion-dollar organizations through their most critical challenges—navigating complex regulatory, investor, and media environments—while consistently delivering profitable growth.

Drawing on decades of executive experience, Bill created the Profitable Growth Operating System (PGOS), a proven framework designed to help leaders cut complexity, focus on the critical few, and accelerate growth. Through The 80/20 Institute, he and his team partner with CEOs, executives, and entrepreneurs worldwide to apply the 80/20 methodology in real-world settings, unlocking revenue growth, margin expansion, and shareholder value.

As both an operator and advisor, Bill’s mission is clear: to give leaders the tools, systems, and confidence they need to achieve sustainable, profitable growth — without sacrificing focus, culture, or execution.

Follow me on social media.

>