I’ve run businesses in North America, Europe, Asia, South America, and Africa. The cultural differences are real. The business fundamentals aren’t.
What’s different
How you build trust. How you negotiate. How you hire. How fast people say yes or no. In Japan, silence means no. In Brazil, silence means keep talking. A CEO who doesn’t adapt to this loses the room before the deal starts.
What’s the same
Cash flow matters everywhere. Customers leave when you stop listening. Employees work harder for leaders they respect. Products win when they’re genuinely better. These truths don’t care what language you speak.
The mistake American executives make
They assume their playbook travels. It doesn’t. The best global operators I know are humble — they ask more questions than they answer in new markets. The worst ones arrive certain.
What this means for you
You don’t need to run a global business to benefit from this lesson. Every customer, every market, every team is a different culture. The operators who win ask first and decide second.
Want Bill to speak to your team, board, or event?
Bill Canady keynotes sharpen middle market executives on turnaround, profitable growth, and the 80/20 discipline behind $3B+ in enterprise value. Inquire about speaking engagements at billcanady.com.